The Deloitte GST@5 Survey 2022 found that GST regime has positively affected the prices and costs of goods and services to end consumers, along with helping companies optimise their supply chains.

GST@5 Survey 2022 is conducted by Deloitte Touche Tohmatsu India LLP and it has responses from 234 CXO and CXO-1 level individuals which was done over a period of four weeks.

The survey tracks the impact of GST across sectors, including consumer; energy resources and industries; financial services; government and public services; life science and healthcare; and technology, media and telecommunications.

As per the survey, Automation of tax compliances and introduction of e-invoicing/e-way facility emerged as the most beneficial reforms introduced by the government.

Also, creating a simplified tax regime to promote the ease of doing business and upgrading technology to facilitate auto population of monthly and annual returns were the key asks from industry leaders, it showed.

A nationwide GST, which subsumed 17 local levies like excise duty, service tax and VAT and 13 cesses, was rolled out on July 1, 2017.

Mahesh Jaising, Partner and Leader – Indirect Tax, Deloitte Touche Tohmatsu India LLP, said the buoyancy in the tax collection in recent months is an indicator of the success that this technologically driven tax reform has brought into the system and reflects the taxpayer-friendly nature of GST regime.

He further added it will be interesting to watch new developments coming under the GST space with a decision expected on the extension of GST compensation cess; proposals to increase and scope of GST on online gaming; setting up of the GST tribunal; and GST small seller parity issue.

"90% Indian CXOs across key sectors have backed this dynamic and technologically driven indirect tax regime. Industry leaders are of the view that 'one nation, one tax' reform has certainly brought down barriers across the country and made doing business easy and effective for both businesses and taxpayers," the survey said.

Looking ahead, industry looks forward to finding resolution to simplification of input tax credit matching, followed by reducing operational complexities for taxpayers. Industry leaders also consider managing tax disputes and the absence of appellate forums to resolve disputes as significant issues leading to serious long-term ramifications, it said.