On 29th July 2024, the Ministry of Finance addressed the delay in GST registration for businesses in Lok Sabha Unstarred Question No. 1059. Minister of State Shri Pankaj Chaudhary provided details on the average approval times: 8.61 days for applications without clarifications and 17.69 days for those needing further information. The overall average approval time was 12.82 days from application submission. Delays often occur when additional documents or clarifications are required, despite the CGST Rule, 2017 mandating a 7-day approval period post Aadhaar authentication or document submission. Businesses facing delays can register complaints through various channels: the GSTN toll-free number (1800-102-1786), the GSTN self-service portal, or via online chat with GITA on the self-service portal. This ensures multiple avenues for businesses to resolve their GST registration issues efficiently.

GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF REVENUE

LOK SABHA UNSTARRED QUESTION NO. 1059
TO BE ANSWERED ON MONDAY, THE 29^th JULY, 2024 /7 Shravan, 1946 (Saka)

Delay in GST Registration for Businesses

1059 Smt. Kanimozhi Karunanidhi:

Will the Minister of FINANCE be pleased to state:

(a) the details regarding the average time taken for approval of GST registration for businesses;

(b) the reasons for the delay in the approval of GST registration for businesses; and

(c) the grievance redressal mechanisms for the businesses to complain/enquire regarding the delay in GST approval?

ANSWER

THE MINISTER OF STATE IN MINISTRY OF FINANCE
(SHRI PANKAJ CHAUDHARY)

(a): The number of GST registrations granted for taxpayers, other than Non-Resident Taxpayers, Unique Identification Number, Online Information and Database Access or Retrieval, and registrations taken for the purpose of Tax deduction at Source / Tax Collection at Source from April, 2023 to June, 2024 is given below: –

The average time taken for approval of GST registration for taxpayers, other than Non-Resident Taxpayers, Unique Identification Number, Online Information and Database Access or Retrieval, and registrations taken for the purpose of Tax deduction at Source / Tax Collection at Source, is given below: –

The average time for approval of GST registration for the above period is 12.82 days from the date of Application (Application Reference Number generation).

(b): As per Rule 9 of CGST Rule, 2017, the registration is required to be granted within a period of 7 working days in cases where the applicant has undergone Aadhaar authentication. In case where additional clarification, information or documents are sought, then registration is required to be granted within 7 days from the date of furnishing of such clarification information or documents. As can be seen from above, the registration is generally done within the prescribed time limit.

(c): A taxpayer can use the following channels to register a complaint or make an inquiry regarding GST registration: –

1. Toll-Free Number: Call the GSTN at 1800-1 02-1 786. This number is operational seven days a week from 9 am to 9 pm.

2. Self-Service Portal: Log a service request through GSTN's self-service portal at selfservice.gstsystem. in.

3. Online Chat: For a quick response, taxpayers can chat with GSTN via GITA, hosted on the self-service portal.